Hardware and Software Information Technology Specialist with a passion for open-source, Smart Devices, AI and networked architecture.
About me
With over 15 years of diverse experience in IT support, hardware and software,
network administration, and client-facing technical roles.
I bring a well-rounded skill set, a deep passion for technology and challenge that ir presents.
Throughout my career, I’ve worked extensively with OS setup and administration, Virtualization, Backup and DR, network
infrastructures—managing routers, wireless systems, and WAN/LAN configurations,
as well as installing, maintaining, and configuring desktops and software environments to navigate through technical difficulties and resolve the issues in efficient ways.
One of the aspects leared through expirience is my ability
to translate complex technical problems into simple,
understandable language for users with little to no IT background,
which has strengthened not only my technical capabilities
but also my communication and interpersonal skills.
Outside of my formal roles, I am passionate about IT solutions like Smart Devices, IoT, AI, and Blockchain—technologies
that continue to inspire and motivate me.
I am also a strong believer in lifelong learning and must stay up to date
with innovations in Tech world.
Work Experience
Technical Support Specialist – HornetSecurity (2022–Present)
Working on providing a solution and resolve issues through troubleshooting and debuging logs, network problems and data
Applicatoin and Technical Support Representative – Altaro Software (2018 - 2022)
Supported and Troubleshooting the clients issues and software for backup, restore and disaster recovery for VMs and Physical servers, O365 Backups
Commercial Representative and Import-Export Manager – Central H (2015 - 2017)
Managed and Provide Logistics and Documentions for Import and Export, Dealing with a Companies and their products for Solar system, Heating, Pumps and automation
Front Desk Receptionist – Metrolpol Resort (2012 - 2013)
Handling administrative tasks. Providing service of contact and leasure, Managing the flow of communication and information within an organization and clients.
Croupier and Technical Support – Casino Millioner (2005 - 2006)
Providing service and Support requiered in Casino and Supporting Gambling Machines
IT Technician, Support, Installation and sales – MS Service (2004 - 2005)
Installing, Service and Support, Selling IT Hardware, Network Equipment and Software
Education
BSc in Customs and Freight-Forwarding
University of St. Climent Ohridski and Faculty in Ohrid, R. Macedonia (2006–2011)
Electro Technician for Telecommunications and Information Technology
High School ETS "Mija Stanimirovic" in Nis, R. Serbia